Terms & Conditions

By using the Manoram Yatra website or purchasing any of our travel services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or services.

All bookings are subject to availability and confirmation from the respective service provider.

• Booking requests are considered confirmed only after the required payment and confirmation have been received.
• Customers must provide accurate names, contact details and travel information.
• Any error in passenger or traveller information may result in additional charges or cancellation.
• Availability of hotels, flights, trains, buses, cabs and activities may change until the booking is confirmed.
• Special requests are subject to availability and cannot always be guaranteed.

Payment requirements may vary depending on the package, destination, supplier and travel dates.

• Advance payment may be required to confirm a booking.
• Full payment may be required before the date of travel.
• Bookings remain subject to supplier confirmation.
• Any bank, payment gateway or transaction charges, where applicable, may be payable by the customer.
• Failure to make payment within the agreed timeline may result in cancellation of the booking.

Cancellation and refund conditions depend on the specific package and the cancellation policies of the hotels, airlines, transport operators and other service providers.

• Hotel names mentioned in an itinerary may be subject to availability.
• Where applicable, a similar-category alternative may be provided.
• Room allocation is subject to hotel policy.
• Early check-in and late check-out are subject to availability and may involve additional charges.
• Hotel-specific rules, deposits and incidental charges are payable by the customer where applicable.

Transportation arrangements may include cars, buses, trains, flights, boats, ferries, local transfers or other modes of transport depending on the selected package.

• Vehicle type may depend on package category and availability.
• Pickup and drop timings may change due to operational or traffic conditions.
• Additional waiting, route deviation or extra usage charges may apply where applicable.
• Transportation providers may have their own operating conditions.

Tickets booked through Manoram Yatra are subject to the rules and conditions of the relevant airline, railway, bus operator or booking platform.

• Schedule changes, delays and cancellations may occur due to the carrier or operator.
• Rescheduling and cancellation charges are governed by the respective operator's policy.
• Passengers must carry valid identification and required travel documents.
• Manoram Yatra is not responsible for delays or cancellations caused by the carrier.

Tour itineraries are prepared based on the information available at the time of booking. The sequence of sightseeing, hotel stay or transportation may change due to operational, weather, traffic, government or local conditions.

Manoram Yatra may make reasonable changes to the itinerary when required to maintain the safety and feasibility of the trip.

• Provide correct and complete information during booking.
• Carry valid identification and required travel documents.
• Follow hotel, transport, destination and local authority rules.
• Arrive at designated pickup points on time.
• Respect local laws, customs, cultural practices and fellow travellers.
• Take responsibility for personal belongings and valuables.

Customers are responsible for ensuring that passports, identity documents, visas, permits and other required documents are valid and available before travel.

Where visa or permit assistance is provided, approval remains subject to the relevant government authority or issuing body.

Customers are encouraged to obtain appropriate travel insurance covering medical emergencies, trip cancellation, baggage loss and other travel-related risks.

Unless specifically included in the selected package, travel insurance is not automatically included.

Pilgrimage and high-altitude tours such as Char Dham, Kedarnath, Do Dham and similar journeys may involve difficult terrain, long travel hours, weather changes and limited facilities.

• Itineraries may change due to weather, road conditions or government restrictions.
• Darshan, temple entry and local permissions are subject to the applicable authorities.
• Helicopter services, where offered, are subject to weather, operator and regulatory conditions.
• Customers should consider their individual fitness and travel requirements before booking.

Package prices may change depending on availability, travel dates, supplier rates, taxes, fuel costs and other operational factors.

Any service, tax, permit, entry fee, activity, meal or personal expense not specifically mentioned as included in the confirmed itinerary may be payable separately.

Manoram Yatra shall not be held responsible for failure, delay or modification of services caused by circumstances beyond reasonable control, including but not limited to:

• Natural disasters and severe weather
• Floods, landslides or earthquakes
• Government restrictions or regulatory actions
• Strikes, civil disturbances or transport disruptions
• Road closures or unexpected operational conditions
• Public health emergencies or other extraordinary events

Manoram Yatra acts as a travel service provider and, where applicable, as an intermediary between customers and third-party service providers.

We will make reasonable efforts to provide the services described in the confirmed booking but cannot be held responsible for circumstances caused directly by independent suppliers, carriers, hotels, government authorities or events beyond our reasonable control.

We make reasonable efforts to keep information on our website accurate and updated. However, package prices, availability, schedules and other travel information may change without prior notice.

Images shown on the website are for representative purposes and actual hotels, rooms, vehicles or attractions may vary.

Customer information collected during enquiries and bookings may be used for providing travel services, communicating booking updates, processing payments and fulfilling applicable legal or operational requirements.

Personal information will be handled in accordance with our applicable privacy practices.

Customers are encouraged to contact Manoram Yatra as soon as possible if they experience an issue during their journey so that reasonable efforts can be made to assist.

Complaints relating to third-party services may also be subject to the terms and procedures of the relevant service provider.

Manoram Yatra reserves the right to update or modify these Terms & Conditions from time to time. Updated terms will be published on this page with the revised date.

If you have any questions regarding these Terms & Conditions, bookings or travel services, please contact our support team.

• Company: ManoramYatra Ventures Private Limited
• Brand: Manoram Yatra
• Booking & WhatsApp: 9870418107
• 24/7 Helpline: 9429694742
• Website: manoramyatra.in